Coaching Staff in English: Micro-Course for HR Professionals
This targeted English course equips HR professionals and managers with the language skills needed for coaching staff and high-potential employees effectively in English. The course focuses on essential communication skills for coaching scenarios, helping you build trust, motivate, and support growth in international settings.
Module 1: Needs Analysis
– Learn to ask open-ended questions that reveal needs and goals.
– Show empathy by relating to others’ experiences.
– Use behavior-based examples to guide discussions.
– Invite input and multiple perspectives to foster openness.
– Gain agreement on defining the problem collaboratively.
Module 2: Setting Goals
– Discover language for exploring motivation and long-term ambitions.
– Learn how to ask about specific goals and break them into achievable objectives.
– Show confidence in the employee’s abilities and outline clear next steps.
Module 3: Reviewing Progress
– Develop language to hold employees accountable in a supportive manner.
– Reinforce company values while discussing performance.
– Address barriers to progress and challenge employees to excel.
– Offer guidance and reassurance to foster a constructive coaching relationship.
Each module includes practical model dialogues, progress quizzes, and downloadable audio and PDF resources to reinforce skills offline. With immersive scenarios, this course builds the confidence to coach effectively, supporting career growth in a global workplace.
